Refund Policy
At CF SPORTS, we stand behind the quality of our products and want you to feel confident when shopping with us. If you are not satisfied with your purchase, you may be eligible for a refund under the terms outlined below.
Refund Eligibility
We offer a 100% money-back guarantee on eligible orders within 30 days of delivery. To qualify for a refund, your request must meet the following conditions:
The request is made within 30 days of the delivery date
The item is unused, unworn, and in its original condition
The item is returned in its original packaging, if a return is required
You provide proof of purchase, such as your order number or receipt
How to Request a Refund
To start a refund request, please contact us at refund@cfsports.com with:
Your order number
The reason for your refund request
Photos or videos if the item is damaged, defective, or incorrect
Once we review your request, we will provide the next steps. In some cases, we may ask you to return the item before a refund is approved.
Approved Refunds
If your refund is approved, the refund will be processed back to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Non-Refundable Items
Certain items may not be eligible for a refund, including:
Items returned after the 30-day refund period
Items that are used, damaged by misuse, or not in original condition
Items returned without proof of purchase
Final sale items, if clearly marked as such
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We may request photos or videos so we can review the issue quickly and offer a replacement, store credit, or refund when appropriate.
Shipping Costs
Original shipping charges are non-refundable unless the item received is defective, damaged, or incorrect. Return shipping costs may apply unless otherwise stated by our support team.
Chargebacks
If you have any issue with your order, please contact us first so we can resolve it quickly. Filing a chargeback before contacting support may delay the resolution process.
Contact Us
If you have any questions about this policy, please contact us:
Email: refund@cfsports.com
Business Hours: 09:00 - 17:00