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Return Policy

Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with its original tags and packaging. You’ll also need the receipt, order number, or other valid proof of purchase.

How to Start a Return

To start a return, please contact us at info@cfsportusa.com within 30 days after receiving your order. Please include your order number, the item you would like to return, and the reason for the return.
Please do not send any items back before receiving written return approval and return instructions from us. If your return request is approved, we will provide the return shipping address and detailed instructions by email. Items sent back without prior approval may not be accepted.
You can contact us at info@cfsportusa.com if you have any questions about returns.

Return Shipping Costs

If you are returning an item because you changed your mind or no longer want the product, you are responsible for the return shipping cost unless otherwise agreed in writing.
If the item you received is defective, damaged, or incorrect, CF SPORTS will cover the return shipping cost. In these cases, please contact us at info@cfsportusa.com before sending the item back. After we review your request, we will provide the return instructions and explain how the return shipping cost will be covered or reimbursed.

Damages and Issues

Please inspect your order upon delivery and contact us as soon as possible if the item is defective, damaged, or incorrect. Where possible, please contact us within 48 hours of delivery and provide your order number and clear photographs of the product and packaging.
If we confirm that the item was defective, damaged, or incorrectly sent, we will provide an appropriate resolution, which may include a replacement or a full refund. For confirmed defective, damaged, or incorrect items, CF SPORTS will cover the return shipping cost.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including custom or personalized products, used or worn products, products damaged after delivery through misuse, and final-sale items if the final-sale condition was clearly disclosed before purchase.
If you are unsure whether your item is eligible for a return, please contact us at info@cfsportusa.com before sending it back.
Unfortunately, we cannot accept returns for gift cards.

Exchanges

The fastest way to receive a different product is to request a return for the original item and place a new order after the return has been approved. If the original item was defective, damaged, or incorrect, please contact us before placing a new order so that we can assist you.

Refunds

Once we receive and inspect your return, we will notify you by email whether your refund has been approved or rejected.
If approved, your refund will be automatically issued to your original payment method within 10 business days after the refund is approved.
Original shipping charges are generally non-refundable, except where the item was defective, damaged, incorrectly sent, or where otherwise required by applicable law. For a confirmed defective, damaged, or incorrect item, CF SPORTS will provide the applicable refund and cover the return shipping cost.
Please remember that your bank or credit card company may need additional time to process and post the refund to your account.
If more than 15 business days have passed since your refund was approved, please contact us at info@cfsportusa.com.

Contact Us

If you have any questions about this Return & Refund Policy, please contact us:
CF SPORTS
Email: info@cfsportusa.com
Phone: +1 315 274 1360
Business hours: 09:00–17:00
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